Spotted a problem in the area? Selecting the right reporting route for litter, pollution and obstructions can be confusing. The table below shows ways to report different problems.
Read this helpful guide on identifying pollution in Bristol’s rivers and streams.
With the exception of pollution incidents, where speed is of the essence, the best method of contact is to complete online forms. This means that databases are automatically updated and it is easier to track issues. You can complete the online forms from your mobile phone while you’re at the location or send a report in once you get home. In all cases, you will need to provide details of the type of issue, the precise location (What3Words is very useful for Parks and Open Spaces) and a description. You can also upload photographs within many of these forms.
| Location /Type of Issue | Recommended Reporting Route |
|---|---|
| Sewage/sewage debris in the river or by manhole covers | Take a photo. Note the precise location (eg What3Words). Call Wessex Water IMMEDIATELY: 0345 600 4600 Report a problem to Wessex Water |
| Non-sewage river pollution incidents | Call the Environment Agency: 0800 80 70 60 Report an environment Incident |
| Flytipping | Tell Bristol City Council on www.bristol.gov.uk/residents/streets-travel/report-a-street-issue/flytipping |
| Parks Issues | digital.bristol.gov.uk/museums-parks-sports-culture/report-problem-in-park |
| Street Issues | fixmystreet.bristol.gov.uk/ |
| Public footpaths and bridleways | If not reportable via parks department or fixmystreet then email rightsofway@bristol.gov.uk |
| Tree Problem | digital.bristol.gov.uk/museums-parks-sports-culture/report-a-problem-with-a-tree |
| Report litter for collection after a litter-pick | Leave by a public bin if possible – that way Bristol Waste will pick it up on their rounds. Alternatively complete this form: Bristol Waste Litter Collection Form |